Privacy policy.

CustomHomeArt (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use features connected with Facebook or other Meta services, or make a purchase.

By using our website or interacting with our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or use login or integrations provided through Facebook or other Meta services, we may collect the following types of information.

Personal Information

This may include:

• name
• email address
• shipping and billing address
• phone number
• payment information (processed securely by third-party payment providers)

We only collect personal information that you voluntarily provide when:

• placing an order
• contacting us
• subscribing to newsletters
• creating an account
• using Facebook Login or other Meta-integrated features, where available

Information Received from Facebook / Meta

If you choose to log in or interact with our services through Facebook or another Meta product, we may receive certain information from your Meta account, subject to the permissions you grant. This may include:

• your public profile information
• name
• email address
• profile picture
• other information you explicitly authorize Meta to share with us

We only use this information for the purposes described in this Privacy Policy and in accordance with the permissions granted by you.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• browser type
• device information
• pages visited
• referring website
• time and date of visits

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We use the collected information to:

• process and fulfill orders
• provide customer support
• send order confirmations and updates
• improve our website and services
• maintain your account, including account access through supported login providers
• prevent fraud and maintain security
• comply with legal obligations

We may also use your email address to send promotional information if you have opted in to receive marketing communications.

If we receive data from Facebook or other Meta services, we use that data only as necessary to provide and improve our services, authenticate users, and operate features requested by the user.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• remember user preferences
• improve website performance
• analyze website traffic
• personalize user experience

You can control or disable cookies through your browser settings.

Please note that disabling cookies may affect certain website features.

4. Sharing of Personal Information

We do not sell personal information.

However, we may share information with trusted third parties necessary to operate our business, such as:

• payment processors
• shipping carriers
• website hosting providers
• analytics services
• customer support and technical service providers

These partners are only permitted to use your information for the purpose of providing services on our behalf.

If you use Facebook Login or another Meta integration, certain interactions may also be subject to Meta’s own privacy terms and policies.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• request access to the personal information we collect about you
• request deletion of your personal information
• request correction of inaccurate personal information
• object to or restrict certain processing
• withdraw consent where processing is based on consent
• request information about how your data is used

We will not discriminate against you for exercising your privacy rights.

To exercise your rights, please contact us using the details in the Contact Us section below.

7. Data Deletion Requests, Including Facebook / Meta Data

All users who can access our app, website, or connected services may request deletion of their personal data.

You may request deletion of your data at any time by emailing us at:

contact@customhomeart.com

Please include:

• your full name
• the email address associated with your account or order
• a description of your request
• if applicable, information that helps us identify your Facebook/Meta-connected account

After verifying your request, we will delete or anonymize your personal data, unless we are required to retain certain information for legal, security, fraud-prevention, accounting, or order-fulfillment purposes.

Requesting deletion through Facebook / Meta

If you used Facebook Login or another Meta integration, you may also request deletion of data provided through Facebook by removing our app or integration from your Facebook account settings.

You can do this in: Facebook Settings & Privacy > Settings > Apps and Websites.

If we receive a data deletion request from Meta relating to your account, we will process the request in accordance with applicable law and our data retention obligations.

8. Data Retention

We retain personal information only as long as necessary to:

• fulfill orders
• maintain user accounts and requested services
• comply with legal obligations
• resolve disputes
• enforce our agreements
• detect and prevent fraud or abuse

When data is no longer needed, we will delete it, anonymize it, or securely store it only as required by law.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take steps to remove it.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, including a request to access, correct, or delete your data, please contact us:

Email: contact@customhomeart.com
Website: https://www.customhomeart.com

13. California Privacy Rights Request

If you are a California resident, you may request access, correction, or deletion of your personal data in accordance with applicable California privacy laws.

To submit a request, please contact us at:

contact@customhomeart.com

Please include:

• your name
• email address used for the order or account
• description of your request

We will respond within the time required by applicable law.